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Support
| We pride ourselves on our high quality customer support across our entire product range.
We deliver product and software support to meet the individual requirements of our customers
and worldwide distributor network. |
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Our commitment at Pixel Power is to build and maintain long and happy relationships with
our customers, ensuring that you will always have a friendly and knowledgeable point of
contact to discuss your needs. We welcome suggestions regarding additions and enhancements
to our product range and this interaction helps keep both you and Pixel Power at the forefront
of broadcast graphics solutions.
Pixel Power technical support staff are available to provide customers with timely, knowledgeable operational and engineering support.
Support inquiries may also be submitted using our online enquiry form.
Contact our support office at: 818 276-4515 Fax: 818 450-0763
Or to reach someone out of hours call: 888-PIXELINC
Please do not hesitate to contact the team to discuss any support issues with our staff.
If you need to return any equipment to Pixel Power you will need to complete an FFRA form and submit this to our support team who will then issue an FFRA number which should be used in all subsequent communications. Thank you.
Download Field Failure Return Authorisation form
(Word
version) (PDF
version)
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